Printer Support

Basic Troubleshooting
Make sure the printer's power cord securely connects the printer to the wall outlet. If you experience a paper jam, turn the printer off, open the centrally-located door on the printer housing, and remove the jammed page.

If you need assistance with your ELIA Touch Printer, please email our head of support using the link below, and be sure to put "Printer Support" in the subject line: